You may return most new, unopened items within 30 days of delivery for a full refund. We'll also
pay the return shipping costs if the return is a result of our error (you received an incorrect or
defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return
shipper, however, in many cases you will receive a refund more quickly. This time period
includes the transit time for us to receive your return from the shipper (5 to 10 business days),
the time it takes us to process your return once we receive it (3 to 5 business days), and the time
it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the
product you would like to return. We will respond quickly with instructions for how to return
items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some
products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the
availability of your items and the shipping options you choose. Depending on the shipping
provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of
any such item can be found on its detail page. To reflect the policies of the shipping companies
we use, all weights will be rounded up to the next full pound.